Implementation of a+ biultural policy and the implications of the Treaty of Waitangi and institutional racism intervention for Health Service Delivery



Compiled by Karena Way: Manager, Training and Development Department, Auckland Healthcare Services Ltd, 1996, as a training programme for the implementation of a Bicultural Policy. This policy will ensure that the Treaty of Waitangi is incorporated into all aspects of the Health Service Delivery and in conjunction with Tangata Whenua, will implement equity within the area of Health Development.

Table of contents

Policy on bicculturalism; Culture; Culture safety; Map location of Iwi and rohe 1900; Polynesian islands and island groups in Ociania; Declaration of the independence; Te Tiriti o Waitagi; One translation of the Maori text; English version; Notes on the Treaty of Waitangi; Whakamana tangata; Culltural identiy; Notes on Post Treaty history; Defintiion of Terms in relation to Aotearoa; Institutional racism; Questions for special segments; With acknowledgement of Annie Collins and the Double take Process; Notes on the process of institutional reacism and interention; Notes on the implications of theTreaty of Waitagi – The Day to Day work i do; The Treaty of Waitangi and quality of service; The Treaty of Waitangi and: Customer Service; The Treayt of Waitangi H R Issues/Maori staff; Te Tiriti o Waitangi HR Issues/Managemen, Professional and General staff; Te Tiriti o Waitangi implications for TQM, customer service and accreditation; Te Tiriti o Waitangi, cultureal safety standards and measurement; The Treaty of Waitangi and: infromed consent; Te Tiriti o Waitangi day to day issues; The Treaty of Waitangi and: Death and Dying; Integrating the Treaty of Waitangi into the Health Service Delivery of my (Area, Department, Ward) task sheet; Assignement; Books; Newspapers & Newsletters; Other sources of information; What can i do?

Primary author: Way, Karena

Author biography: Māori, Pākehā

Publisher: Auckland Healthcare Services Ltd

Publication format: Course or workshop outline, Education hand-out, Education resource

Publication date: 1996

Publication place: Auckland

Publication status: No copying

Publication availability: Yes

Publication location: Treaty Resource Centre

Catalog reference: APOR-2

Content type: History, Implementation

Sector: Education – tertiary, Health

Informal group: Māori

Culture related topics: Bi-cultural

General related topics: Equity/justice/fairness

Historical period: 20th

Resources: Culture